Client’s Challenges:
Our client, an architecture firm business, faced several operational challenges due to their existing workflow management system. They relied heavily on excel sheets and google docs, making it tedious to manage their projects and work progress. The lack of proper communication channels between departments caused operational errors, leading to delays and customer dissatisfaction. Additionally, they found it challenging to maintain client relationships, update them on the work progress, track leads, and manage their finances effectively.
Our Solutions:
At Ascetic, we understand that every business is unique and requires customized solutions. We analyzed our client's pain points and developed a comprehensive solution catering to their needs. We implemented a project management module that enabled them to track and manage their projects from start to finish. Our dynamic CRM module helped them manage relationships with potential and existing clients, track leads, manage opportunities, create proposals, and maintain proper contact with clients, providing regular updates on the work progress.
We also set up a communication channel that connected employees from different departments, improving collaboration and innovation. This reduced time spent on unclear conversations, allowing employees to be more productive. Our customized features enabled them to manage their workforce efficiently, including tracking time and performance, managing finances, and invoicing.
The Impact:
Our solutions had a significant impact on our client's business operations. The internal communication channels improved collaboration between employees and encouraged innovation. With all departments fully synchronized, operational errors were reduced, improving customer satisfaction rates. Our CRM module helped increase customer satisfaction rates by 77% compared to the previous year. With Ascetic's customized solutions, our client could focus on delivering high-quality projects and providing excellent customer service.
Are you looking to implement the software solution for your Architecture Business?
We offer more than just optimizing your architecture business with our software implementation services. We understand that to achieve sustainable growth, your overall business processes must be streamlined and efficient. That's why we focus on improving your entire business processes, allowing you to work smarter and not harder. With our services, you can expect a holistic approach that enhances your operational efficiency, improves your customer experience, and ultimately drives your business's success. Let us help you take your business to the next level.
Contact us today at contact@asceticbs.com and start your journey toward greater efficiency and success.