As an innovative, future-focused industry leader, our client enjoys a commanding position in the markets they serve for more than 20 years and still continues.
They are Switzerland based leading B2B online marketplace company providing services in Iran, Turkey, Kazakhstan, and China. They have chosen ASCETIC for taking their Odoo implementation to the next level.
After more than 20 years, they continue to meet their customers’ expectations for quality, responsiveness, delivery, consistency, responsibility, and depth of inventory.
Client's Challenges
The supplier on boarding process was manual. Customers’ and suppliers’ information was not centralised.
It was hard to track sales executives’ overall performance. The subscription process of the supplier was very time-consuming.
Order processing tasks were managed through Excel. They were expecting Multilingual information to display on the same page at the same time.
Our Solution
ASCETIC has designed the consulting document to advise about the process improvement in order to aline with Odoo’s standard process
We have implemented API to connect and established synchronisation of Odoo with the back office.
ASCETIC has advised and prepared KPIs for sales executives to see their real-time performance. Also, sales managers can access KPIs to track the progress of the team.
Task automation based on the sales order is developed. Developed the automated assignment of tasks created from the sales order.
The Impact
Errors tend to zero for invoice preparation. Customer and suppliers’ data are 100% in sync with the back office.
Sales executive performance boosted and more transparent, intuitive for the organisation.
30% increase the renewal order which increases the sale eventually.
The supplier on boarding process is quicker which increases the vendor satisfaction ratio.
ASCETIC becomes the long term service partner for this Client.