Odoo in Healthcare eCommerce

How Ascetic Business Solution have transformed healthcare eCommerce to make products available faster than ever to fight with COVID using Odoo?

In early 2020, a leading US healthcare eCommerce company faced a monumental challenge. With over $30M in annual revenue, they were well-established but found themselves unprepared for the surge in demand brought by COVID-19. 

Their mission was clear:

• Rapidly scale operations to meet unprecedented demand.
• Ensure accurate and timely deliveries of critical healthcare products.
• Streamline vendor onboarding to expand their network quickly.

Time was of the essence. With lives at stake, they couldn’t afford inefficiencies. They turned to Ascetic Business Solution, a trusted Odoo partner with a history of delivering transformative solutions in eCommerce.

The client’s system buckled under pressure. They faced:

• Inventory chaos: Inaccurate stock data hindered their ability to commit to delivery timelines.
• Vendor overload: Hundreds of vendor registration requests piled up, slowing their ability to onboard new suppliers.
• Outdated eCommerce interface: Their Odoo eCommerce platform lacked the user experience needed for smooth operations.

These challenges caused immense stress. Leadership felt the weight of their responsibility to deliver life-saving products. The team was overwhelmed, morale dipped, and cracks began to show in their operations.

Recognizing these pain points, Ascetic Business Solution devised a multi-faceted plan:

• Enhanced inventory management to provide real-time stock accuracy.
• Automated vendor onboarding and a transparent vendor portal for seamless collaboration.
• Customized eCommerce interface aligned with the client’s unique business process.
• API integration with delivery management services to ensure smooth shipping operations and real-time tracking.

The results were nothing short of extraordinary. Within months, the healthcare eCommerce giant experienced a complete turnaround:

• Revenue tripled as the company seamlessly managed the surge in demand.
• Vendor satisfaction skyrocketed, with streamlined onboarding and transparency fostering trust.
• Market visibility increased fivefold, attracting a wave of new buyers.
• Delivery accuracy hit 98%, boosting customer trust and loyalty.

The client’s emotional journey was equally transformative. Where there was once chaos, now stood confidence. Their team felt re-energized, knowing they were fulfilling their mission with precision and speed.

Ascetic Business Solution, too, emerged from this partnership with new insights:

• The importance of empathy in understanding client pressures.
• The value of tailored solutions in high-stakes environments.
• The power of collaboration to turn crises into opportunities.

This experience reinforced Ascetic’s belief in Odoo’s transformative potential, readying them to empower future clients with even greater confidence and capability.